If you want to use your right of withdrawal to return the goods, you have up to 14 days after receipt. You can only return the goods if the packaging is unopened. You must notify us via email, and then you have 14 days from that time to return the goods to us. The value of the goods will be transferred back to the account number you specify within approximately five business days after receipt of the goods. You are responsible for the cost of shipping the returned items back to us. 

Good condition
We will only accept returned goods if they are unopened and still in good condition. If the product has actually been used or has not been handled correctly, there is a reduction of value for which you are liable. In that case we will not accept return of the goods. 

You can cancel your order as long as we have not yet shipped the goods. We kindly ask you to contact us. After we have sent the goods, you cannot cancel the order. You may, however, return the goods after receipt.